When Bosses Get Back

So the other night we had some CRAZY ass customers come in. The beginning of my part comes in when a VERY nice and honest customer comes over to me and says that she found a yankee candle bag on one of our shirt tables and wanted to turn it in so that nothing happened to it. So I finish folding the jeans that I was fixing and take the bag over to the catalogue desk where our lost and found is. When I get back to the quad there is a couple yelling at Kathy, my manager. The girl is crying and going on and on about how she left her bag somewhere and that it's our fault that it was taken and it was worth $300 (which it wasn't...unless hot topic and yankee candle have gone WAY up on their prices...it wasn't a huge bag, just a small one like what you get and bath and body works) and her boyfriend is going on and on about how it's our fault and we should watch or something like that. So I hear something about a lost brown bag and I ask if it was a yankee candle bag and the girl goes "OMG yes!" and I tell them that I had just dropped it off at the catalogue desk, so they both start to run off when Kathy asks them if they know where it is, and the guy rudely yells "well of course we don't" so Kathy walks them over, and comes back fairly livid because the guy was so rude and both of their attitudes were completely unnecessary. She starts telling us how at first they started yelling and complaining to Julia about how we should watch the fitting room and everything better and then when Julia pointed them to Kathy and the guy tells Kathy that he's been discriminated against ever since he walked into the store, mind you he's a tall skinny white guy that had a goatee and gage earrings...nothing abnormal for Austin. Eventually when they are leaving they come back over and apologize for over reacting...and that's when Kathy politely reprimands them, telling them that going around and making a big scene like they did makes it harder on us and that we take all the found items to our lost and found because it's "not safe" for us to leave them in the quad because technically anyone can walk in and take it.

I swear sometimes people need to take a chill pill, the only reason I would ever start crying is if I'd lost something in a department store like wallet or something VERY important like that, but in the end it's my fault if I leave it unattended, you NEVER leave valuables unattended people will steal them

Whoa customers can be crazy!

First I'd like to point out, if you go to JC Penney to return something nowhere at any of the registers does it say "Returns," at least at our store all the registers can do returns. And second, if there is a long line on one side of the registers and no line on my side it would be good to assume that there is only one line, people don't decided to stand over in a long line for the hell of it, and don't get mad or give me the evil eye when I politely (or as politely as I can) tell you where the line is. Third (and this is old by a few days) but on the bottom of our receipts it has a date in which you can get exactly what you payed back to you if you feel the need to return stuff. JC Penney has one of the easiest return policies ever, as long as you have a tag and a receipt(or the car you payed with) and it's within 90 days of your purchase(it can even be a few days over) we will refund you your money. How hard is it to return stuff within 90 days, that means you basically have 3 months to decide if what you bought is the thing for you.

On a stragley funnier note, tonight Maria and I were checking out customers when Maria gets this lady that WAY too old to be dressing in juniors. She walks up with a bunch of stuff (she's obviously tried on, it has not hangers and is in a very messy pile) and she's wearing just a long work shirt with a belt, and it's not one of the longer ones that are in style...it's something that ones wears when you get out of bead and throw on to go get coffee when at a boyfriends place. So the lady I'm checking out, me and Maria are ringing and whatever when Maria comes across a pair of leggings that aren't ours, she asks me if it's a new brand and before I can get "i've never seen those before" out of my mouth the lady grabs them and says "oh, those are mine!" and then proceeds to put them on, infront of all of us...flashing her underwear and stuff...we all just kind of bow our heads and look away because...what do you really do in a situation like that, other than hold back the omgwtf laughter. The lady I'm checking out mouths '"Oh My God, What the Hell?!" to me and I have no words...I just keep ringing. I mean seriously, why would you leave the fitting room knowing you are missing your pants and then when you find them in the pile of clothes put them on and flash your underwear for everyone to see?! Sometimes retail can be a strange thing to work in!!

Mother Nature Really is a Bitch

So last night was a total lunar eclipse, and of course it was completely cloudy...and tonight there are barley any clouds in the sky. But thanks to YouTube and people being in the right place in the right time here is an AMAZING video of the eclipse from last night!!

On another note, I got to see Matt and Morgan last night, we did a mini little xmas gift exchange. They both liked their gifts and got me totally some totally awesome ones! They got me a phone case with "Rock-Paper-Scissors-Lizard-Spock on the back, and the coolest night light EVER! It's a real leaf that's been dipped in metal...with a moose on it, because who doesn't love moose ;)

Crafty Christmas

So work has been CRAZAY lately, I have now solidified why I never venture to a mall the week before christmas and why I try to get all my Christmas shopping done as soon as possible. This Christmas for a couple of my coworkers and a friend I decided to make them things.

For Ruthann, who is obsessed with Mickey and Disney as much as Heather is, I made a beanie with Mickey years on it:

For Lynne, who is obsessed with pigs, I made a pig coin purse, complete with ears and a tail.

And for Morgan I made a purse, like everyone else, it has a pocket and on the front I tried my best with Japanese characters and yarn and put, what google says, is the character for "friendship" on the front.

I really hope that everyone likes the gifts I made them...I'm always really self-conscious about what people REALLY think of what I make them...do they really like it and will use it? or are they just faking it and just saying they like it to not hurt my feelings =p