When Bosses Get Back

So the other night we had some CRAZY ass customers come in. The beginning of my part comes in when a VERY nice and honest customer comes over to me and says that she found a yankee candle bag on one of our shirt tables and wanted to turn it in so that nothing happened to it. So I finish folding the jeans that I was fixing and take the bag over to the catalogue desk where our lost and found is. When I get back to the quad there is a couple yelling at Kathy, my manager. The girl is crying and going on and on about how she left her bag somewhere and that it's our fault that it was taken and it was worth $300 (which it wasn't...unless hot topic and yankee candle have gone WAY up on their prices...it wasn't a huge bag, just a small one like what you get and bath and body works) and her boyfriend is going on and on about how it's our fault and we should watch or something like that. So I hear something about a lost brown bag and I ask if it was a yankee candle bag and the girl goes "OMG yes!" and I tell them that I had just dropped it off at the catalogue desk, so they both start to run off when Kathy asks them if they know where it is, and the guy rudely yells "well of course we don't" so Kathy walks them over, and comes back fairly livid because the guy was so rude and both of their attitudes were completely unnecessary. She starts telling us how at first they started yelling and complaining to Julia about how we should watch the fitting room and everything better and then when Julia pointed them to Kathy and the guy tells Kathy that he's been discriminated against ever since he walked into the store, mind you he's a tall skinny white guy that had a goatee and gage earrings...nothing abnormal for Austin. Eventually when they are leaving they come back over and apologize for over reacting...and that's when Kathy politely reprimands them, telling them that going around and making a big scene like they did makes it harder on us and that we take all the found items to our lost and found because it's "not safe" for us to leave them in the quad because technically anyone can walk in and take it.

I swear sometimes people need to take a chill pill, the only reason I would ever start crying is if I'd lost something in a department store like wallet or something VERY important like that, but in the end it's my fault if I leave it unattended, you NEVER leave valuables unattended people will steal them